Question 1

What is 53S Beauty?

Accepted Answer

53S Beauty is a modern beauty brand focused on creating thoughtfully designed beauty products. We aim to offer quality products with clean design and careful attention to detail.

Question 2

Do you sell only one type of beauty product?

Accepted Answer

No. 53S Beauty is a multi-product beauty brand. Our product range may expand over time across different beauty categories.

Question 3

Where do you ship?

Accepted Answer

We currently ship to locations across India. Delivery availability depends on courier serviceability in your area.

Question 4

How long does delivery take?

Accepted Answer

Orders are usually delivered within 3–7 business days after dispatch. Delivery timelines may vary based on location and courier partner.

Question 5

How can I track my order?

Accepted Answer

Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp using the contact information provided at checkout.

Question 6

Can I cancel my order?

Accepted Answer

Orders can be cancelled before dispatch. Once an order has been shipped, it cannot be cancelled.

Question 7

Do you accept returns?

Accepted Answer

Due to the nature of beauty products, returns are not accepted once the product has been opened or used, except in cases where the product is damaged or incorrect.
Please refer to our Refund & Return Policy for full details.

Question 8

What should I do if I receive a damaged or incorrect product?

Accepted Answer

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear photos or videos and your order number.

Question 9

How are refunds processed?

Accepted Answer

Approved refunds are processed to the original payment method used during checkout. Refund timelines may vary depending on your bank or payment provider.

Question 10

Are online payments safe?

Accepted Answer

Yes. All payments are processed through secure third-party payment gateways. 53S Beauty does not store your card or banking details.

Question 11

Will there be new product launches?

Accepted Answer

Yes. We regularly work on expanding our product range. Follow us on our official channels to stay updated on new launches and announcements.

Question 12

How can I contact 53S Beauty?

Accepted Answer

For any queries or support, you can reach us at:
Email:hello@53sbeauty.com

Frequently asked questions